Last updated: 18-11-2025

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At CAMEL AudioVisual, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website or submitting information through our contact form, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect

We may collect the following types of information when you visit our website or contact us:

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a. Personal Information

Provided voluntarily by you, such as:

• Name

• Email address

• Project details or inquiries

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b. Technical Information

Collected automatically through cookies or analytics tools:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

This data helps us improve our website and understand user behaviour.

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2. How We Use Your Information

We use your information to:

• Respond to inquiries submitted through our contact form

• Provide quotes, proposals, or project details

• Communicate about ongoing or upcoming services

• Improve our website and user experience

• Maintain internal records for business operations

We do not sell or trade your personal information.

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3. Sharing Your Information

We may share your information only in the following cases:

• With trusted service providers who help us operate our website or deliver services (e.g., email hosting)

• When required by law or legal process

• To protect our rights, property, or safety

We never share your information for marketing purposes without your consent.

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4. Cookies & Tracking Technologies

Our website may use cookies or analytics tools to:

• Improve site functionality

• Analyze website traffic

• Understand user interactions

You can disable cookies in your browser settings; however, some features may not function correctly.

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5. Data Security

We take reasonable technical and organizational measures to protect your personal information from:

• Unauthorized access

• Loss or misuse

• Alteration or disclosure

While we strive to protect your data, no method of transmission over the internet is 100% secure.

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6. Data Retention

We retain personal information only as long as necessary to:

• Respond to inquiries

• Complete ongoing work

• Comply with legal or business requirements

You may request deletion of your information at any time (see Section 8).

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7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.

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8. Your Rights

You may request:

• Access to your personal information

• Correction of inaccurate information

• Deletion of your data (unless we are legally required to keep it)

To make a request, contact us using the information below.

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9. Children’s Privacy

Our services and website are not intended for individuals under 16.
We do not knowingly collect personal information from children.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The “Last updated” date will always reflect the most recent version.

Continued use of our website means you accept these changes.

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11. Contact Us

If you have any questions about this Privacy Policy or how we manage your data, please contact us:

CAMEL AudioVisual
Toronto, ON
Email: infor@camelaudiovisual.com