Last updated: 18-11-2025

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Welcome to CAMEL AudioVisual. By accessing or using this website and our services, you agree to the following Terms & Conditions. Please read them carefully.

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1. Introduction

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These Terms & Conditions govern your use of the CAMEL AudioVisual website and any services provided by us. By visiting our site or contacting us, you accept these terms in full.

If you do not agree with any part of these Terms, please do not use our website or services.

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2. Services

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CAMEL AudioVisual provides professional support services for AV integrators, including installation, cabling, system programming, technical assistance, and related audiovisual services.

Service details, availability, and pricing may vary and are subject to change without notice.

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3. Quotes & Proposals

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Any quote, estimate, or proposal provided by CAMEL AudioVisual is valid for 30 days, unless stated otherwise.
Final pricing may change based on project scope, equipment requirements, or site conditions.

No service is considered confirmed until a written agreement or purchase order is accepted by both parties.

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4. Client Responsibilities

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Clients (AV integrators or their representatives) agree to:

• Provide accurate project information

• Ensure site access on scheduled dates

• Provide a safe working environment

• Communicate project changes in a timely manner

Failure to meet these requirements may result in project delays or additional fees.

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5. Payments

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Payment terms will be outlined in the project agreement or invoice.
Unless otherwise stated:

• A deposit may be required before work begins

• Invoices are due within 30 days of issuance

• Late payments may incur fees

CAMEL AudioVisual reserves the right to pause or discontinue services if payments are overdue.

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6. Cancellations & Rescheduling

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Clients must notify CAMEL AudioVisual at least 48 hours in advance to cancel or reschedule an installation or service appointment.

Cancellations with less notice may result in a service charge or loss of deposit.

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7. Warranty & Liability

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CAMEL AudioVisual guarantees workmanship quality for a period specified in the project agreement.

We are not responsible for:

• Issues caused by faulty equipment provided by the client

• Network or third-party system failures

• Modifications or repairs performed by others after installation

Liability is limited to the value of the service provided.

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8. Third-Party Products

Any equipment installed by CAMEL AudioVisual that is manufactured by third parties is subject to their respective warranties.
CAMEL AudioVisual is not responsible for defects, failures, or performance issues related to third-party products.

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9. Website Use

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By using this website, you agree not to engage in:

• Unauthorised data collection

• Attempts to disrupt or compromise our systems

• Misuse of any content, images, or materials from the site

All website content is the property of CAMEL AudioVisual and protected by applicable copyright laws.

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10. Privacy

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Any personal information submitted through our website or contact form will be handled according to our Privacy Policy.

We do not sell or share your information with third parties except when necessary to provide our services.

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11. Changes to These Terms

We may update these Terms & Conditions from time to time.
The “Last updated” date will reflect the most recent version.
Continued use of the site or services means you accept the updated Terms.

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12. Contact Information

 

If you have questions about these Terms & Conditions, you can reach us at:

CAMEL AudioVisual
Toronto, ON
Email: info@camelaudiovisual.com